1. Service Scope

Turpal provides an end-to-end solution for online sales, including website development, inventory management, digital marketing, Google Ads, content optimization, and post-reservation support for the travel and experiences industry.

2. Payment Terms

Clients agree to pay an initial setup fee, ongoing maintenance fees, and performance-based success fees. Additional fees may apply for extra services outside the agreed scope.

3. Data Usage and Privacy

Client data will be used strictly for service delivery, optimization, and performance analysis. We ensure data protection in compliance with privacy laws.

4. Intellectual Property

Any content, design, or digital assets created by Turpal remain the property of the client once payment is completed. Turpal retains the right to use non-confidential work examples for marketing.

5. Liability

Turpal is not responsible for any disruptions or issues caused by third-party services (e.g., hosting, payment gateways). We ensure our services are delivered to the best standard but do not guarantee specific revenue outcomes.

6. Service Cancellation and Termination

Clients may cancel services with written notice. Cancellations may be subject to fees for work completed or time invested. Turpal reserves the right to terminate services for non-payment or breach of contract.

7. Technical Support and Maintenance

Ongoing technical support is provided under the maintenance plan. This covers website updates, bug fixes, and basic adjustments. Any major upgrades or new features may incur additional costs.

8. SEO and Digital Marketing Disclaimer

While Turpal optimizes websites and runs marketing campaigns, search engine rankings and traffic results can vary based on external factors. Performance is measured based on implemented strategies and tracking data.

This draft provides a comprehensive overview while still keeping it clear and relevant to your services. It can be expanded or adjusted as needed based on your specific policies.

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